Frequently Asked Questions
Below are Some Answers to the Most Commonly Asked Questions
What are your rates?
Dog boarding service rates depend on the lodging options you select at our resort. Please call us for more details and to get a proper quote.
Ask us how to upgrade your dog's stay to a VIP suite, complete with an orthopedic bed and blanket, a lavender scented room, tier 1 daily enrichment activity, and a daily gourmet kong with treats!. If only the best will do for your dog, you've come to the right place. Ask us about our MVP suites, a step above the VIP option.
On the day of pick-up, if you pick up your fur babies at the morning pick-up time, pick-up day is free. If you pick up after the morning pick-up time, there is a daycare rate and the price is based on the level of lodging you choose.
For dogs 4-6 months or senior dogs with extra care needs, please add $10/night or day. A bath is required for all puppies 4-6 months and senior dogs with extra care needs during their overnight stay.
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Doggy daycare is available in a kennel enclosure or any suite option. We do require a card to be on file.
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We also offer full-service grooming performed by our Certified Grooming Stylists. Please call us at 417-208-8865 for more information and to schedule your dog's royal spa day.
Deskunking baths are available as well. Please do not bring your dog into the building if it needs a deskunking bath. Please check in without doggy at the storefront or give us a call and we will assist you in taking them to an outdoor space until we are able to get the skunk smell off.
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For major holidays such as Thanksgiving, Christmas Eve, Christmas Day, New Year's Day, Memorial Day, the 4th of July, and Labor Day, our rates are $10 more per dog per day or night the day before, day of, and day after the holiday. Our family and workers sacrifice their time with their own families and other loved ones to care for your fur babies so you can spend quality time with your human family.
Instead of the usual individual photos we send Monday through Saturday through the King Style Dog Boarding app, on major holidays we make one big group post in the app and tag all clients. Sundays are the only days we do not send picture updates through the app.
We are normally completely booked due to the high demand for boarding at our facility during the holidays and this is a big sacrifice our family and team makes, cutting into all of our own family time during the holidays. Thank you for understanding and honoring our team with us as we all work hard to serve you and your fur babies with the utmost loving care and frequent attention.
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As a side note, if you have store credit, just like a gift card, it is not redeemable or refundable for cash. Store credits are for store use only and have no cash value.
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Drop-Off and Pick-Up Policy​
At King Style Dog Boarding, we kindly ask all clients to arrive on time for drop-offs and pick-ups. As a family-owned business, we structure our daily schedule—including meals, appointments, and personal time—around these designated windows. When clients arrive late, it disrupts our ability to care for the dogs properly and affects our family’s well-being.
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To ensure fairness and efficiency, we enforce the following late and early fee policies:​
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More than 15 minutes late: $15 late fee. If you have an emergency, please reach out as soon as possible, so we can extend grace and plan accordingly.
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Early drop off or pick up outside of the standard drop-off and pick-up times (must be approved in advance with staff and manager's approval)
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We reserve the right to deny drop-offs or pick-ups outside of our scheduled hours. Our standard drop-off and pick-up times are:
Monday – Saturday: 7:30 – 8:30 a.m. and 5:30 – 6:30 p.m.
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Extension of Stay Policy: If an extension of a dog’s stay is required, the owner must contact the facility as soon as possible to confirm availability. All additional charges associated with the extended stay are due immediately upon approval of the extension.
Thank you for respecting our time and helping us maintain a smooth, caring environment for all the dogs in our care.​
Do the dogs stay inside all the time?
No. While we do have a nice space indoors for your fur baby (or fur babies) that is air-conditioned in the warmer months and heated in the cold winter months, whenever possible (at least every 2-4 hours), we let the dogs out for supervised play and potty time outside. We spend a lot of time playing with the dogs and making sure they can get the exercise and love you'd like them to have while they're at their home away from home with us. Ask us about our 1-of-a-kind tiered enrichment program!
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When it is really hot or super cold outside, the dogs stay inside more than they do out, because we don't want them getting overheated or too cold. They will still get to go out every few hours for potty breaks and playtime, but their time outside will be more limited and we do more indoor activities with them during those times of extreme temperatures. We want your beloved fur babies to stay safe, comfortable, and enjoy their time.
What are the drop off and pick up times?
Drop-off and Pick-up times are Monday through Saturday between 7:30 a.m. to 8:30 a.m. or 5:30 p.m. to 6:30 p.m. We are closed for drop offs and pick ups on all Sundays and on the 4th of July, Thanksgiving, and Christmas, though we are still providing the same level of care to each pup at our royal resort.
Will my dog be playing with other dogs while they are visiting?
Do your dogs live together and get along well? If so, we will let them play together. Otherwise, unless, they have completed our 5-Day Induction Program, they will be completely separate from all of the other dogs and will play with us - the humans taking care of them - and, of course, they are never left unattended.
Each and every dog is unique, with their own personality and preferences, so the time it takes for them to adjust to another dog can vary. It's essential to always keep their safety and well-being in mind. It's not typical for all dogs to adjust to each other in the short time span they're being boarded. In our opinion, the risk of an accident happening with 2 unfamiliar dogs is too high, and your dogs are too important to risk anything happening.
Dogs who have completed our 5-Day Induction Program will be fully vetted to see if they qualify for group play and placed in the proper play groups accordingly. For safety and proper care, we limit group sizes to a max of 10-12 dogs per play group in doggy daycare.
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Contact us for more information on our 5-Day Induction Program for group play dog daycare today!
What do you require we bring for boarding our dog(s)?
Before or at the time of drop off, please bring their most up-to-date vaccination records, including the following vaccinations: Bordetella (kennel cough vaccination), Rabies, Distemper, Hepatitis, Parainfluenza, and Parvovirus. We are able to provide these (but not rabies - that must be done at a vet) at an additional charge, but prefer to do this as a last minute resort.
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***All dogs who do group play doggy daycare must have had their bordatella up-to-date at least 2 weeks before coming in, for their safety. It takes about 2 weeks for bordatella to fully kick in their system.
All dogs also need to be either on heartworm prevention or a monthly dewormer and we will need to know what kind they are on and the expiration dates. We do offer a 7-way dewormer for $30 if they are not current on that and they would take this upon arrival.
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If your dog has not been treated for fleas and ticks in the last 30 days before arriving, we must administer flea medication to them upon arrival. There will be an additional charge of $20 per dog we have to give flea medication to, so please keep that in mind. We are in a wooded area, so if you can treat them ahead of time, that's really the best option to keep ticks away. If we find any fleas while your dog is here, we reserve the right to treat them right away and will charge $20 per dog we need to treat.
You can upload the vaccinations into the King Style Dog Boarding app or email your vaccination records ahead of time (which we highly recommend doing at least 2 weeks ahead of time, if possible) to info@kingstyledogboarding.com or you can text them to us at our direct line, which is 417-208-8865.
We also request that you bring their leash, any medication they need to take (and instructions if they're not already on the bottle) PRE-SORTED, and the food they are used to eating. If you bring 2 or more medications and they are not pre-sorted, there will be an additional fee of $5/day for medication administration. If you pre-sort it, there is no additional charge.
We always recommend bringing more food than you think they will need. 2-3 extra days worth of food will ensure they're all set in case you have any travel emergencies. If you have any specific toys you'd like them to play with, feel free to bring those. We do not accept cloth toys or rawhides for their safety. Please do not bring bedding, unless it is a blanket or towel you are not concerned about the condition of. As of late January 2026, we will have orthopedic beds in each suite and special fleece blankets for all VIP suites. Asks us for more information about our VIP suite upgrade option!
Note: It is hard on a dog's stomach to switch to a new dog food cold turkey, and it can often cause diarrhea, so it's always best if they can stay on the food they're used to having at home. We will provide the rest. If we have to go pick up dog food for you, there is a charge of $20 for us to do that and then we will also need to be reimbursed for the cost of the dog food.
Can I bring toys or a blanket or other things for my dog?
Absolutely! Just keep in mind anything you want us to put in their space could get destroyed by them while they're here and we can't be held liable for that. We promise to do our best to help keep them occupied and exercised as much as possible and adding enrichment to their stay will definitely help, but we can't make any guarantees. Please do not bring cloth toys or toys with squeakers, for their safety and for sanitary reasons as well - only toys we can easily clean for them.
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Please do not bring bedding, unless it is a blanket or towel you are not concerned about the condition of. Bed chewing is a safety hazard we want to avoid at all costs. As of late January 2026, we will have chew-proof orthopedic beds in each suite and special fleece blankets for all VIP suites. Asks us for more information about our VIP suite upgrade option!
Please also do not bring raw hides, as those are not deemed safe for dogs and are a choking hazard.
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Anything you bring could be thrown away at our discretion, if it is soiled in any way. We do not wash items they come with and we want to make sure we are maintaining our cleaning and sanitization standards.
How much notice do you need ahead of time to get my dog(s) on your schedule for boarding?
During off-season, it is sometimes possible you can get on our calendar for boarding or daycare up to the day before you need to leave. However, contacting us as soon as you know you need our services will help ensure we are available and have enough space to keep your dog(s) for you.
Holidays and summer dates especially tend to book quickly, so we recommend contacting us as soon as you can. During the busy season, we may need 3-5 weeks notice to secure a spot.
Sometimes, you might get lucky, but if you can avoid chancing it and get your fur baby/babies on the calendar earlier, that's always the best idea.
What is your cancellation and early pick-up policy?
Because we can only take in a certain amount of dogs at a time and to fairly reserve space and staffing for all clients while minimizing last-minute schedule disruptions, we do require a minimum of 10 days' notice to cancel and get your deposit back, however there are cancellation fees, which are noted below.
We hold your spot and turn other people away, once you've paid your deposit. If you don't come and we don't have time to fill the spot, we are out something we wouldn't have been otherwise. Please don't make up a story to get out of it.
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* For cancellations made 10 days or less before the reservation, the deposit will be non-refundable.
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All card processing fees are non-refundable.
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Your booking with our family-owned business helps provide for our family and the families of our workers. If you cancel too soon before your scheduled booking, we likely won't be able to fill their spot(s) fast enough.
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For the same reasons above, we do not offer any credit or refunds for early pick ups or late drop offs.​
How do I pay?
A deposit of 50% of the amount of the stay for boarding and 100% of daycare reservations is due at the time of booking. to reserve their space, with the remaining balance due when you drop off your dog(s). The deposit goes toward the total stay. See the above section for our cancellation policy. Ask us about our training payment options.​
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While we do NOT accept checks, you are welcome to pay via card, apple pay, or cash. Paying with cash will prevent you from paying a card processing fee. Please note there is a 3.5% card processing fee if you pay via card (whether debit, credit, or apple pay) instead of cash.
Unless you're paying with cash, we do require a card to be on file. That helps us take care of any last minute things you may want or need for your fur baby and, if (in the off chance) we need to take your dog to the vet or purchase more dog food for your sweet doggy, it will help us to have a card on file, so you won't have to worry while you're away.
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If you are going to pay with cash, please be aware your reservation will not be added to the system or confirmed until you bring your cash deposit to lock in your reservation.
Do you offer training while I'm away?
Yes! We offer obedience dog training via basic obedience and advanced dog training. Choose an individual dog training package, a group dog training class, day school, where doggy comes for daycare and receives training while they're here, or board and train.
We also offer potty training and puppy training classes. Ask us for more details.
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For more intermediate and behavioral training, we have partnered with Baird Waggin' Dog Training and she can come to our location for training sessions or go to your home as well!
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We have multiple trained staff who specialize in basic and advanced dog training. Please call for more details, so we can tailor a plan to fit your dog's needs.
How can I book a reservation?
To book a reservation, you can give us a call at 417-390-3197 or go to our app and create a profile to get your reservation request in.
If you're a current client, you can call us or you can login to the King Style Dog Boarding app (in the Google Play or Apple App Store on your phone) and make your reservation there as well.
You can also click here to get into the system and make your reservation. This will take you to a new window.
We answer the phones Monday through Friday between 8am and 4pm CST. We can't wait to see you all!